These terms govern your use of the Keeply service, including the Keeply mobile app on iOS and Android, the website at app.keeply.ie, and any related services we provide (together, the "Service"). By creating an account or using the Service, you agree to these terms.
If you don't agree, please don't use the Service.
1. Who can use Keeply
You can use Keeply if you are at least 16 years old. If you are between 16 and 18, you confirm that your parent or guardian is aware of and consents to your use of the Service.
Keeply is currently available to people resident in the European Union. We may expand availability over time.
2. What Keeply does
Keeply gives you a unique identifier (your "Keeply ID") encoded in a barcode that you can show at participating retailers. When a participating retailer scans your Keeply ID at checkout, they send your receipt to Keeply, and we store it in your account so you can find it later.
Keeply is not a payment service. We do not handle money, store payment instruments, or initiate transactions. Receipts arrive in Keeply because retailers send them to us, not because we process the payment.
3. Your account
- You must provide accurate information when you create your account.
- You are responsible for keeping your password secure. Use a strong, unique password. Don't share it.
- You are responsible for activity on your account. If you suspect unauthorised access, sign out of all devices in Settings and email us immediately.
- You can delete your account at any time by emailing info@keeply.ie (in-app account deletion is coming).
4. Acceptable use
You agree not to:
- Use the Service in a way that breaks any law or regulation.
- Try to access another person's account or receipts.
- Submit false or fraudulent receipts through any integration.
- Reverse-engineer, decompile, or otherwise try to extract the source code or non-public APIs of the Service, except where permitted by mandatory law.
- Use automated means (bots, scrapers) to interact with the Service in ways that significantly burden our infrastructure or violate published rate limits.
- Sell, resell, or sublicense access to the Service.
5. Your data
Your receipts are your data. We hold them on your behalf so you can access them. We will never sell your data, share it with advertisers, or use it to target you. Our Privacy Policy explains exactly what we collect, how we use it, and your rights under EU data protection law.
You can export your data at any time. Contact us and we'll provide a copy in a standard machine-readable format.
6. Receipts from retailers
Keeply receives receipts from retailers when you show your Keeply ID at checkout. We treat those receipts as the authoritative record of the transaction between you and the retailer. We do not modify, verify, or guarantee the accuracy of receipt content. For any dispute about a transaction (a price, a refund, a warranty claim), contact the retailer directly.
Each retailer has its own return policy. The "return by" date Keeply displays is an estimate based on the retailer's configured return window and the transaction timestamp. It is not a legal guarantee. The retailer's actual policy, displayed in their store or on their website, governs.
7. Intellectual property
We own the Keeply name, logo, software, and design. You may not use them other than as needed to use the Service, unless we give you written permission.
You retain ownership of any content you provide. By submitting content (for example, account details or correspondence), you grant us a non-exclusive licence to use it for the purposes of operating and improving the Service.
8. Apple App Store and Google Play
If you downloaded the Keeply app from Apple's App Store, you also agree to Apple's standard end-user licence terms. If you downloaded it from Google Play, you also agree to Google's terms. In the event of a conflict between those store terms and these terms regarding the app itself, the store terms apply to the extent of the conflict.
9. Service availability
We aim to keep the Service available all the time, but we don't promise it will be uninterrupted or error-free. We may temporarily suspend access for maintenance, upgrades, or to protect the Service. We try to give notice when we can.
10. Termination
You can stop using Keeply at any time and delete your account. We may suspend or terminate your account if you breach these terms, if your account is involved in fraud or abuse, or if a legal order requires us to. Where possible, we'll give you notice and a chance to remedy a breach before terminating.
On termination, sections of these terms that by their nature should survive will survive (for example, intellectual property, limitation of liability, governing law).
11. Disclaimer of warranties
The Service is provided "as is". To the extent permitted by Irish and EU law, we don't make any specific promises about it other than those expressly written in these terms.
Nothing in this section limits any rights you have as a consumer that cannot be waived under Irish or EU consumer law (including the Consumer Rights Directive).
12. Limitation of liability
Where allowed by law, our total liability to you for any claim arising out of or relating to these terms or the Service is limited to €100 or the total amount you paid us in the 12 months before the claim arose, whichever is greater. We are not liable for indirect, special, incidental, or consequential damages, or loss of profit or data.
Nothing in this section limits liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be limited under Irish law.
13. Indemnity
You agree to indemnify Keeply against any third-party claims, damages, or costs that arise from your breach of these terms or your misuse of the Service. This does not apply where the claim results from our breach or negligence.
14. Changes
We may change these terms over time. If we make a material change, we'll give you reasonable notice (at least 14 days) by email or in the app. Your continued use of the Service after the effective date of the change means you accept the new terms. If you don't accept them, you can stop using the Service and delete your account.
15. Governing law and disputes
These terms are governed by the laws of Ireland. If there is a dispute, you can bring it in the courts of Ireland, or — if you are an EU consumer — in the courts of the EU country where you live.
EU consumers can also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr for an out-of-court resolution.
16. Contact
For any question about these terms, please email info@keeply.ie.